11Street Product Category Update – Steps needed for affected products

Special attention to all merchants using 11Street marketplace sync:

11Street has made some changes to the master category, which mainly affecting 2 product categories:

If you are seeing this error “11street: Product registration failed. This category is not display status” like below:

11street-ProductRegistrationFailed

 

Steps to resolve this:

  1. Click on “Update 11street categories”, webShaper will pull in the most updated category of 11Street.
    update-11street-categories
  2. Then remap the webShaper category to the 11Street Category
  3. Go to [Sync Product Items] – Click on the sync error message to clear it (for items affected).
  4. Select the product, click on Resync.┬áThen it’s done.
    resync-11street-products
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co-founder, neowave