How to set GST to zero rated (0%) in webShaper?

Newly elected Malaysia government already announced that starting 1st June 2018, all GST (Goods and Services Tax) will be zero-rated.

For webShaper merchants that enabled the GST, you will need to adjust the GST from 6% to 0% (Zero-Rated).

Here are the steps:

Set Goods & Services Tax (GST) Rate To 0%

Please do not hesitate to contact us at or call us at 03-91305218 (Office hours) if you require any further assistance.


Connect to new Lazada API now! – Lazada Open Platform

Important notice: Lazada old API key will be expired on 31st May 2018. For all the merchants using webShaper Lazada Sync, you will need to perform these few simple steps for you to successfully migrate to the new API.

Lazada Open Platform new API - webShaper Multichannel Sync

Just follow the simple steps as shown below:

How to Connect to Lazada New API (Lazada Open Platform)

Please do not hesitate to contact us at or call us at 03-91305218 (Office hours) if you require any further assistance.

(New) WhatsApp Button for your eCommerce Store!

In South East Asia countries like Malaysia, online consumers behave differently from the western consumers.

A lot of online shoppers like to PM (aka Private Message) to have a chat before they buy online from you, as in general, they lack of trust when it comes to online shopping.

At time being, WhatsApp is the #1 Social Messaging App for Malaysia and in a lot of English-speaking countries.

This is why “WhatsApp Button” feature is now built into webShaper (available at all store plans). Just put your mobile number (for Customer Service), click to enable the WhatsApp button to appear on every product page or appear as an enquiry button on your entire website.

Welcome to Chat Commerce – Your customers is just a chat away from conversion!

The benefits this feature offers?

  • Customers can easily enquire any products and engage you before checkout
  • A reply from customer service can boost confidence, thus higher conversion
  • Convert more visitors into sales

Below is how it will look like on your webStore product page.

See the 2 youtube videos below, showing how WhatsApp Enquiry (sitewide) and WhatsApp Order Button (On product page) works.

Learn how to enable it now at our WhatsApp Button tutorial:

How to Add WhatsApp Button for Your webShaper Store?

Welcome to Chatcommerce – Your customers is just a chat away from conversion!

webShaper System Update and Bug Fixes – Jan 2017

webShaper System Update and Bug Fixes
Reference: fixRelease2.7.1224_20161229
Date Released: January 2017


The main update and improvement we made to this update will be newly added marketplace – Shoppu (by AEON Malaysia) and also improvement on Lazada Sync Experience.

Marketplace (Multichannel)

  1. Shoppu ( A new marketplace by AEON Malaysia) is supported!
  2. Improved Sync for Lazada – Lazada Options Mapping now comes with values automatically pull from lazada.
  1. Fix viewProd image display bug (when display sub product – link from viewcart.asp)
  2. Marketplace – 11st order address line 1 and 2 wrong order.
  3. Marketplaces – Add lazada options JSON selection.
  4. Adjusting the regex expression to accept email addresses with more than 4 characters after the dot
  5. Adds category id to class


How to sync webShaper with Shoppu ?

How to sync webShaper with Lazada?

webShaper POS 2.0


We are pleased to announce the release of webShaper POS 2.0!


So, what’s new for webShaper POS v2.0?

  • Major bug fixes.
  • Major improvement on app performance.
  • Customer Module Added: Able to Search (existing customer, including those buying online), Create or Assign customer to the physical store order.
  • You can view the order history and statistics summary of a particular customer.
  • Can assign loyalty points to your customers (webShaper bizStore only) according to your webShaper Store Point settings. To enable this, login to webShaper Control Panel > Marketing > Points > Click On Point assignment rules based on Purchase Amount field.
  • Credit Card / Debit Card Payment method added for record purpose. This will also be printed on the receipt.
  • You can view the product information (eg like SKU & Stock balance) by pressing on the product picture. This also enable you check stock before checkout to ensure you do not oversell the product. (Or you can set it to ignore the stock for every checkout to fulfill the walk in customer first. You can set it in Settings -> General -> Always check stock before checkout)
  • Flat value discount for the total order is now supported.
  • Improvement on Open Register/ Shift.
  • Report Module added – You are able to track your daily sales on each iPad, and tracking down your cash drawer amount. You are able to print out the report for every closing too.
  • GHL AirPOS , a simple card payment solution for your solution by GHL is seamlessly integrated!


All these new add-on and improvement while it still remain the simple to use, no-training needed POS product that sync with your online store (webShaper store)!



webShaper POS v2.0 home screen

pos-discount-peritemEasily apply discount (by percentage) to the product.


or can easily apply discount (by percentage or fixed value) to the total order.

pos-productview-press1secondWant more product info? Press on the product picture to display SKU, Price, Stock and Barcode.


Not yet a registered customer? Now you can easily add your walk-in customer as one, and if you activate the points (in webShaper bizStore only), the points will be calculated too!

pos-add-in-customersCreating a new customer – as easy as filling up just Name and Email.


If they are already your existing customer online, you can search for it and tie the order to them too!


Want to know more about the walk-in customers details and transaction histories? It’s available at a press of your finger tips.


Credit Card / Debit card as payment method added. Also seamless integration with GHL Airpos.


The improved Shift Report for Opening and Closing.


This is where you configure the Printer IP address.


IMPORTANT:  For existing client on webShaper POS v1.0, here’s a few simple steps needed for smooth update:

Recommended to do these before shop operating hours (or before sign in to POS) or after shop operating hours (after sign out of POS) to avoid any problem.

  1. Login to the POS system.
  2. Go to Settings -> Printer and Record / Write down the Printer Network IP Address as shown in screenshot.


  1. The go to App store, update the webShaper POS.
  2. After the webShaper POS is updated. Go to Settings -> Printer -> Printer Network IP Address, fill in the IP address you have just written down.
  3. Click Test Print button to test if your configuration is correct. If it is correct, a receipt should be printed out.
  4. Then Go to Settings -> General , fill in your Tax ID (if applicable) in order to let GST ID print out in receipt. 
  5. Please take note that in this latest version, you will need to press this icon everytime before you scan the barcode using your bluetooth barcode scanner.
  6. All done? Then you are good to go!!!