Use Point System To Reward Your Customers

webShaper offers an interesting way to reward loyal customers, using a Point System. Point System feature allows you to configure customer points, as example, every time new customer register an account on your store.

**This feature only available for webShaper bizStore package.

Follow the steps as below to reward your customer with points:

1. Configuring your Point System.
Turn On or Off the Point System on your store.

On this section as well, you can set customer points as example:

  • Register as New Customer
  • Submit a Product Review
  • Purchase Amount

2. Viewing Customer Points.
You can check how many points each customer has collected.

3. From Customer’s view.
Your customer can view how many points they have on the store front.

Your customer can use these points as balance that you set inside store control panel.

For more information, checkout our tutorial page to Use Point System.

How To Edit Email Template Easily?

Did you know that you can easily create and edit regular email contents and save them as email templates to suit your business? This way, you can have a standardized email for all your customers.

Follow the steps as below to edit your email template easily:

1. Go to Orders and click Email Template Editor.
2. Under Email Template Editor, there are preset email templates which you will most likely use for your business. You can customize them the way you like it.
3. Enter which row you want to add the subject.
4. Click on your Subject. (e.g. Invoice No.)
5. Click Message.
6. Your subject is now added to the your Selected Template.
7. Click Save.

Subject (Invoice No) is Added to Selected Template.

For more information, checkout our tutorial page to Edit Email Template.

Create Sub-Products with Product Option

Creating Sub-Products with Option will help you manage your products in a more effective manner. This feature allows your customer to choose their favourite option such as colours, and stocks available for each sub-product.

Take note that before you create sub-products, you must Create Product Option. This feature only available for webShaper sohoStore and bizStore package.

Follow the steps below to create your sub-products:

  1. Select the Product item you would like to add a Sub-products to.
  2. Click Options and select Manage Products.
  3. Click Add New Option.
  4. Click Save after adding your desired option.
  5. Under Select Products Options, select your desired option attributes.
  6. Click Create Sub Products and add Product Options.
  7. Click Product Options. You can also edit their settings here.
  8. Save and it is done.
You should be able to see your sub-products with their corresponding options on your store front.

Go to our tutorial page to Create Sub-Products with Option for more information.

View Top 5 Customer List Inside Your webShaper Store

Top Customer section in webShaper allows you to generate reports to check top customers buying from your store.

Inside this report, you can view lists of top customer by highest order total, highest quantity purchased, and highest number of orders placed.

Here’s how:

1. Go to webShaper store control panel > Reports > Sales.

2. Click Top Customers.

3. You can enter number of products you want to Select Top.

4. You can select By, either:

  • Order value: MYR
  • Quantity Bought
  • Number Of Orders

5. You can select the Period of top selling products, either:

  • Last 7 days
  • This month
  • Last month
  • All time

6. You can see the Top Customer Report at the bottom of the page.

Click on the article link below for more information regarding How To Generate Report store inside webShaper control panel.

How to Generate Report?

Featured Customer This Week! – is a company registered under KLX MARKETING SDN BHD that has been selling online with webShaper for almost 3 years, since February 2016.

As a wholesaler, this company buy a large quantity of products directly from distributors. They are selling variation of products from Beauty & Health, Entertainment, Smartwatches & Smartwatches Accessories, Power Bank, Computer Accessories, Car Components, Walkie Talkie, Drone, Anti Theft Backpack, to Home & Garden. Since all of their product items are factory direct, the pricing can be much lower compared to other competitors.

They sell products in bundle and this is very great for customers to get discount throughout the store. This can easily set using bulk discount feature. On the other hand, their webShaper store use labelling feature on the top left side and total sold feature on the top right of the product page.

So you can see which product is “New” or “Special Offer” using label, and which product sold the most. This makes much easier for customers to notice and build trust to buy the product.

Furthermore, they sell on Top 3 Marketplaces in Malaysia which are Lelong, Lazada and 11street, also Shoppu using webShaper multichannel. This feature allows them to sync their product items to marketplaces, also order and inventory to webShaper control panel, effortlessly.